PractiAssist Refunds Policy

At PractiAssist, we strive to provide high-quality virtual assistant services tailored to the needs of mental health professionals. However, if you are not satisfied with our services, we offer a 100% Money-Back Guarantee under the conditions outlined below.

Refund Policy

You are entitled to request a refund within 30 days of your service purchase if you are not satisfied. We will process your refund promptly and ensure a smooth experience.

We provide refunds under the following conditions:

• If you are not satisfied with our services, you may request a full refund.

• If specific service hours were not completed properly, we will refund the charges for those hours. However, any hours where the work was completed correctly will not be refunded.

• Refunds will be processed using the same method of payment used for the original purchase.

• We will process the refund within 30 days from the date we approve the refund request.

Requesting a Refund

To request a refund, please send a clear statement via email to practiassist@gmail.com with details of your concerns. Our team will review your request and respond promptly.

Conditions for Refunds & Returns

• Refund requests must be made within 30 days of service purchase.

• Refunds are applicable only to virtual assistant service hours that were not completed properly.

• Refunds will not be provided for service hours that were completed as agreed.

Returning Goods

As our services are digital and non-physical, there are no returns applicable for tangible goods.

Gifts & Promotional Services

• If the service was purchased as a gift and the recipient is not satisfied, the refund will be issued as a service credit instead of a direct refund.

• Promotional services, free trials, or discounted packages are not eligible for refunds.

Contact Us

If you have any questions about our Returns & Refunds Policy, please contact us at practiassist@gmail.com.